Privacy Policy

Effective Date: 28 Sep 2024

TestSugam (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our online assessment and exam software. Please read this policy carefully. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information from you when you use our platform, which may include:

a) Personal Information:

  • Name
  • Email address
  • Phone number
  • Organization or Institution details

b) Candidate Information:

  • Name and email address
  • Exam results and responses
  • Other information necessary for exam purposes

c) Usage Information:

  • Browser type, device type, and operating system
  • Pages visited and actions taken on our platform
  • IP address and location data

d) Transactional Information:

  • Details related to payments made for our services (handled via secure payment gateways)

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and maintain our services
  • To send exam invites, reminders, and notifications
  • To communicate with candidates and administrators
  • To process password reset requests
  • To improve our platform and enhance user experience
  • To conduct data analysis and research for service optimization
  • To comply with legal obligations and enforce our terms

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • With trusted third-party service providers who assist us in operating our platform
  • With legal authorities if required by law, regulation, or legal process
  • To protect the rights, property, or safety of TestSugam, our users, or others

4. Data Security

We prioritize the security of your data and employ advanced security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Email Authentication and Unsubscribe

We only send emails to candidates who have verified their email addresses. Each email includes an unsubscribe link, allowing recipients to opt out of receiving future notifications. You can also contact us directly to manage your communication preferences.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us understand how you interact with our website and improve our services. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as:

  • The right to access your information
  • The right to request correction or deletion of your data
  • The right to withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

📧 Email: info@testsugam.com
☎️ Phone / WhatsApp: +91 86903 87496
📍 Address: 29A, Shree Ram Vihar, Sinwar Mode, Jaipur, Rajasthan, India 302012