Terms and Conditions

Effective Date: [Insert Date]

Welcome to TestSugam. These Terms and Conditions (“Terms”) govern your access to and use of our online assessment and exam software (“Service”). By using TestSugam, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our Service.

1. Acceptance of Terms

By accessing or using TestSugam, you acknowledge that you have read, understood, and agree to be bound by these Terms. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Service after any changes constitutes acceptance of the updated Terms.

2. Eligibility

To use TestSugam, you must:

  • Be at least 18 years of age or have the consent of a parent or legal guardian.
  • Provide accurate and complete information during registration.
  • Agree to comply with all applicable laws and regulations.

3. Account Registration and Security

  • You are responsible for maintaining the confidentiality of your account and password.
  • You agree to notify us immediately of any unauthorized use of your account.
  • TestSugam is not liable for any loss or damage arising from your failure to protect your account information.

4. Free Plan Terms

  • The Free Plan allows up to 100 candidates for your organization within the first year from the date of signup.
  • If your organization has multiple branches, locations, units, or subsidiaries, the Free Plan still covers only 100 candidates in total.
  • Certain features may be restricted in the Free Plan, such as file uploads during subjective exams, individual result exports, and bulk import functionality.
  • Creating multiple admin accounts under the Free Plan is not permitted, and any violation will result in automatic deactivation of all related accounts.

5. Subscription and Payments

  • For access to premium features, you may choose a paid subscription plan.
  • All payments are non-refundable unless stated otherwise in a specific refund policy.
  • Subscription fees are subject to change, and any price changes will be communicated to you in advance.

6. Usage Guidelines

You agree to use TestSugam in compliance with the following guidelines:

  • Do not share or distribute any copyrighted, illegal, or inappropriate content.
  • Do not engage in activities that harm or disrupt the Service or other users.
  • Do not attempt to gain unauthorized access to our systems, data, or other user accounts.

7. Intellectual Property Rights

  • All content, software, and materials provided by TestSugam are the property of TestSugam or its licensors and are protected by copyright, trademark, and other intellectual property laws.
  • You may not copy, reproduce, distribute, or create derivative works of any content from TestSugam without prior written consent.

8. Data Privacy and Security

  • Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your information.
  • While we implement robust security measures, you acknowledge that no system is completely secure, and we cannot guarantee absolute data security.

9. Termination

  • TestSugam reserves the right to suspend or terminate your access to the Service at any time, with or without notice, for any violation of these Terms or for any other reason at our discretion.
  • You may cancel your account at any time by contacting us.

10. Limitation of Liability

  • TestSugam is provided “as is” and “as available.” We make no warranties, express or implied, regarding the Service’s performance, reliability, or suitability for your needs.
  • TestSugam shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Service.

11. Indemnification

You agree to indemnify, defend, and hold TestSugam harmless from any claims, liabilities, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan, India.

13. Changes to Terms and Conditions

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on this page, with the “Effective Date” updated accordingly. Your continued use of the Service after changes are made constitutes your acceptance of the updated Terms.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

📧 Email: info@testsugam.com
☎️ Phone / WhatsApp: +91 86903 87496
📍 Address: 29A, Shree Ram Vihar, Sinwar Mode, Jaipur, Rajasthan, India 302012